The 12 Best Shoe Stores in Toronto [2024]

  • Last updated: November 21, 2023
The 11 Best Shoe Stores in Toronto

We conduct thorough testing and research on all the services that we review. We are based in Toronto and here is why you can rely on our reviews.

Here are the 12 best shoe stores in Toronto, each of which offers something unique that’s sure to please even the most discerning shopper. So read on to learn more about these fantastic destinations, and start planning your shopping trip today!

If you’re a sneaker head, then you’ll definitely want to check out our list of the best sneaker stores in Toronto. And if you want to buy some vintage apparel to match your new kicks, then be sure to check out our list of the best vintage clothing stores in Toronto!

Summary

What to Consider When Choosing a Pair of Shoes?

There are many things to consider when choosing a pair of shoes, including your style preferences, the size and fit of the shoes, and the materials used in their construction. Some other important factors to consider include breathability and comfort, as well as durability and quality. 

Additionally, it is also important to pay attention to any special features or extras that might be included with a particular pair of shoes. For example, some shoes come with built-in arch support or extra padding in the heel to provide additional comfort.

When it comes to style, there are endless possibilities, so it’s important to take some time to figure out what you like and what works best for you. If you’re looking for shoes that are versatile and easy to wear, then a classic pair of black or brown pumps may be the best choice. 

On the other hand, if you prefer something more trendy or bold, you might opt for a statement-making pair of sneakers, heels, sandals, or boots.

Ultimately, choosing the right pair of shoes is all about finding something that you love and that fits both your style and your needs. With so many great options available, it’s easy to find the perfect pair of shoes to suit any outfit or occasion.

The Best Shoe Stores in Toronto

Now that you know more about what to consider when choosing a pair of shoes, here are some of the best shoe stores in Toronto:

1. The First Step

After a personal visit to The First Step, our Toronto Blogs experts can confirm the store’s 75-year dedication to footwear maintenance. Specializing in Birkenstock repairs, they offer services from simple heel swaps to complete footbed replacements.

Business Information:

Website: thefirststeptoronto.ca
Email: support@thefirststeptoronto.ca
Phone: +14169210779
Address: 1230 Yonge St, Toronto, ON M4T 1W3, Canada

Customer Review Highlight:

“Peter was amazing and so patient and kind. Very professional and we traveled quite a bit to get to him. He is sooooo helpful. I would recommend this place over any other store esp because you can tell it's not about the sale, but about your comfort and well being.”
“Found this gem while hunting down vegan Birkenstocks everywhere in the city. The store owner was super friendly and helpful. He took the time to send me pictures of the items in stock and was great in suggesting the size/fit best suited for me. You could buy Birkenstocks at chain stores but go to this store, they help you with the right fit and support a local store.”

Pros

  • Toronto's only Birkenstock specialty store
  • Offer all the services you need for Birks

Cons

  • Only offer Birkenstock-related products

2. Parlor 23

Talking to customers of Parlor 23, it’s clear that this Downtown store is a hub for high-quality footwear. With a colossal range of products to suit any style or budget, and a steadfast commitment to customer satisfaction, this store truly showcases their shoe prowess.

Business Information:

Website: parlor23.com
Phone: +16473445696
Address: 1974 Danforth Ave, Toronto, ON M4C 1J6, Canada

Customer Review Highlight:

“I could not be more pleased with my experience. I dropped off my Jordan 11 lows in August 2020. Of course due to the pandemic and retail shut downs the time it took to sell these kicks was extended. However, I was always kept abreast of any developments and inquiries, and never felt as though I didn’t have any control over my item. They were professional, accessible and responsive. In the end I got exactly the amount that I was asking for. I would highly recommend.”
“The owner is extremely knowledgeable on anything and everything about shoes! I myself am not the biggest sneaker head but have learned a lot from Jaron. Not just shoes either, more than half of my wardrobe is P23 gear. Excellent quality and long lasting! Keep up the amazing work”

Pros

  • Great if you’re into streetwear
  • World wide shipping

Cons

  • Closed Mondays and Sundays

3. John Fluevog Shoes Toronto Distillery

According to testimonials from satisfied customers, this Victorian-inspired shoe store has been serving style and quality since 1989. With their remarkable selection and a helpful, creative personal workshop, it’s a must-visit for any style-conscious individual.

Business Information:

Website: fluevog.com
Email: distillery@fluevog.com
Phone: +14165831970
Address: 4 Trinity St, Toronto, ON M5A 3C4, Canada

Customer Review Highlight:

“Great place and great selection of original shoes. 👍 Super nice and helpful staff.... Here you can buy a large selection of very creative and quality footwear for both women and men, I did not buy shoes this time because it did not have the appropriate number for me, but I would recommend anyone to come to this beautiful place, he will surely like something .! Would definitely shop here again.”
“SUCH a cool shop!!! Reminds me of our own Irregular Choice (I'm Australian). Abounding with imagination & colour, this shop is like my version of kid in a candy store. Well worth a visit if you are in the area and you should definitely buy a pair too. Even if you are normally the black on black boring type. Live a little!!!”

Pros

  • Sells untraditional shoes made with traditional methods, using eco-friendly materials where possible
  • Each style will usually come in two or three colours

Cons

  • Shoes are limited in quantity

4. Sloan's Shoes

A customer referred us to Sloan’s Shoes for its impressive range of footwear for all occasions. They offer a balanced mix of style, comfort and affordability, making it a go-to destination for shoe enthusiasts.

Business Information:

Website: sloanshoes.com
Email: info@sloanshoes.com
Phone: +14164839889
Address: 3455 Yonge St, North York, ON M4N 2N3, Canada

Customer Review Highlight:

“Went there to get my son school uniform shoes. The gentleman (owner) was very kind, patient and helpful, and even gave us elastic laces since we bought laced shoes and my son hadn't learned how to navigate laces yet. Highly recommend!”
“Firstly, Sloan Shoes had a specific wide dress shoe size for my Dad that I couldn’t find anywhere else in the city. It fit great. Secondly, I had the most helpful one-on-one interaction, the old fashioned kind of neighbourly customer service that you don’t get these days. (OK, it was via email, but still the most helpful gentlemanly email :)”

Pros

  • $9.99 Flat Rate Shipping In Ontario
  • Shoes are made eco-consciously

Cons

  • Shoes are limited in quantity

5. BlackToe Running

Routine runners suggested BlackToe Running for its broad array of running shoes and athletics equipment. The store carries everything from performance trainers to daily wear sneakers, making it a heaven for fitness enthusiasts.

Business Information:

Website: blacktoerunning.com
Email: info@blacktoerunning.com
Phone: +14167927223
Address: Six50 King – Bathurst Tower, 95 Bathurst St, Toronto, ON M5V 0H7, Canada

Customer Review Highlight:

“Very knowledgeable and friendly staff. I went in looking to try out different brands because the last pair I purchased online were a poor fit. They kindly offered to do a quick assessment to figure out my running/gait style which was helpful. They didn't have the colour I wanted in the style I liked so I didn't end up buying the runners unfortunately, but they didn't make me feel bad about trying on several pairs which I really appreciated! Would highly recommend this place.”
“Excellent customer service. I went in for new running shoes and they were very attentive - did an assessment, walked me through the results and provided a ton of shoes to try based on my feedback and needs. Really would recommend to anyone looking for a new pair of running shoes or running gear.”

Pros

  • Free shipping over $50
  • Great for runners

Cons

  • Open kind of late at 11 am

6. William Shoe Store

Conversing with delighted customers led us to William Shoe Store. Praised for its diverse shoe collection and commendable customer service, the store aims to provide an enjoyable shopping experience, with their expert advice always at hand.

Business Information:

Website: william-shoe-store.jany.io
Phone: +14165044898
Address: 750 Queen St W, Toronto, ON M6J 1E9, Canada

Customer Review Highlight:

“Great store with a really nice selection of comfortable, affordable shoes. I bought winter boots that were on sale and the shop owner was very kind and helpful. She also gave me some tips for how to clean and take care of my shoes. It was a very pleasant experience.”
“My mom has trouble finding shoes normally. She managed to find 3 pairs of shoes thanks to the wonderful lady working there. She was so kind and extremely helpful. I would definitely recommend checking this store out.”

Pros

  • Good selection for wide shoes, and very nice staff
  • No pushy sales talk

Cons

  • Limited information on website

7. The Shoe Company

After reading a multitude of client testimonials, we learned that The Shoe Company is renowned for its extensive shoe collection and affordable prices. Its VIP membership program offering free shipping is a cherry on top.

Business Information:

Website: stores.theshoecompany.ca
Email: service@theshoecompany.com
Phone: +14164818448
Address: 2355 Yonge St, Toronto, ON M4P 2C8, Canada

Customer Review Highlight:

“It was wonderfull experience .i visited here at 22 june 2020. The staff was very co-operative and they gave us very good customer service. We bought 1 pair of shoe and also ordered 1 more pair .they shipped my order on time .i am happy with the service of this shoe company . Thank you.”
“A huge shout out to the young lady that helped me this week. I was a little indecisive and Shelby took the time to find out what I was looking for. I appreciated her help. Will be back!”

Pros

  • Great selection of shoes
  • Always have markdowns

Cons

  • Can get busy

8. Cool East Market

Cool East Market was recommended by their regular customers for its unique selection of Japanese footwear and accessories. The staff demonstrates expertise and readiness to help, making this store very distinct in the shoes landscape.

Business Information:

Website: cooleastmarket.com
Email: info@cooleastmarket.com
Phone: +14164623509
Address: 1390 Danforth Ave, Toronto, ON M4J 1M9, Canada

Customer Review Highlight:

“I've been ordering my shoes exclusively from Cool East Market for the last few years, I've finally found someplace to buy shoes and boots that work well with my feet. I've dealt primarily with Leslie and she is very friendly and helpful. The first time I purchased I went directly to the store just to see what they had to offer and they had a great selection, and it was a great way to see what the sizing of the different brands were like. I LOVE every singe pair that I have.”
“Great selection and above and beyond service. Canada Post lost my order and it ended up back at the store. Rather risking them messing up the order again, Ivan delivered the order himself. I wish I could give 6/5 stars. I will definitely be coming here for more shoes in the future!”

Pros

  • Free shipping over $100
  • Great selection of minimal footwear

Cons

  • Closed Mondays and Sundays

9. New Balance Toronto

Going by the happy comments on social media from their satisfied customers, New Balance Toronto has a great range of sports shoes and extras. They sell these to customers in their store and online. Their prices are good and they have lots of different ways to buy, which is great for customers.

Business Information:

Website: newbalanceontario.locally.com
Email: service@fit4balance.ca
Phone: +14169628662
Address: 1234 Yonge St, Toronto, ON M4T 1W3, Canada

Customer Review Highlight:

“Went to pick shoes for my gf who has an awkwardly wide forefoot and narrow heel with high arches. Staff were very friendly and knowledgeable. Were helped by Chris who went out of his way to pull like 20 different pairs of shoes and help narrow down a good shoe that was both in stock and in our budget, and was willing to source a shoe for us at another location should they not have what we needed. We left with a pair she is happy with. Great in-store shopping experience.”
“I have shopped at this location in person but mostly have articles shipped to me as I do not live in the Toronto area. The sales clerks are friendly and very knowledgeable and go the extra mile to find what you are looking for. A shout out to "Ken" whom I have dealt with several times. He is excellent and if the item you want is not in stock, he has it brought in from another store and ships it in record time. I highly recommend shopping at this NB location.”

Pros

  • One of the biggest shoe brand in the world
  • Great quality at great prices

Cons

  • Mainly sell athletic wear

10. Australian Boot Company

One of our Torontonian friends recommended the Australian Boot Company because they have so many types of boots for different needs. They also offer top-notch R. M. Williams styles. This makes it a great place for people who love boots.

Business Information:

Website: australianboot.com
Email: queenst@australianboot.com
Phone: +14165042411 
Address: 698 Queen St W, Toronto, ON M6J 1E7, Canada

Customer Review Highlight:

“HI, I have had excellent customer service here. Christopher helped me to select a couple of pairs of boots. It is nice to have assistance from people who know their products and their inventory. The people there are so pleasant, professional and quick! It is a pleasure to shop at this store and yes, I will only buy my Blundstones from this store. Thank you!”
“The experience and customer service was great here! Despite the business having the restriction of only 3 customers at a time, the staff were very friendly and helpful, and were able to pre-arrange customers needs outside for less of a wait. None of the stores at the Eaton Center had size 13 Blundstones in brown, but this store had a great selection, including two different colours in my size. Prices are on par with other retailers. I would recommend.”

Pros

  • Free shipping on all purchases
  • High quality boots

Cons

  • Boots are quite pricey but you’re paying for quality

11. Getoutside

Customers mentioned Getoutside for its large shoe collection available for every season. Coupled with an array of brands and top-notch accessories, Getoutside is a commendable stop for shoe shoppers.

Business Information:

Website: getoutsideshoes.com
Email: support@getoutsideshoes.com
Phone: +14165935598
Address: 437 Queen St W, Toronto, ON M5V 2A5, Canada

Customer Review Highlight:

“I've been puchasing my shoes from getoutside and they are always reliable- from the selection of shoes and fast shipping (received in 2 business days during pandemic). Let's support local and our own. Kuddos to the team of Getoutside!”
“I bought two pairs of sandals in late June 2021 at Get Outside and both pairs had a manufacturer flaw. I first contacted the manufacturer yesterday to ask for an exchange/resolution, but they said that I would have to go back to Get Outside. I went today and was anxious that I would get pushback from Get Outside, as many stores do not honour their products. The response was a pleasant surprise. The person behind the cash immediately offered me an exchange after inspecting the sandals. There was no hesitation and I got a style that will not have the same issues. left completely satisfied. Great staff. Great customer service. Happy customer.”

Pros

  • Free shipping on order over $49.99
  • Currently have a clearance sale of up to 60%

Cons

  • A few complaints about customer service

12. George C.

After reading customer reviews, we discovered George C., which offers a fine selection of shoes in the fashionable Yorkville neighborhood. The experienced staff and the elegant, sophisticated atmosphere make George C. a truly exceptional shopping experience.

Business Information:

Website: georgec.ca
Phone: +14169621991
Address: 21 Hazelton Ave, Toronto, ON M5R 2E1

Customer Review Highlight:

“My favorite boutique in the Yorkville area, lots of different collections and offerings from designers I know, and even more from those I don't! The staff here work hard to make you feel special and find the perfect look. It's hard to find good service, especially in this neighborhood, but they've always exceeded my expectations. Be sure to check them out when you're in the neighborhood.”

Pros

  • Free shipping on order over $49.99
  • Currently have a clearance sale of up to 60%

Cons

  • A few complaints about customer service

FAQs About Shoes

One of the best ways to check if shoes are the right size is to try them on in person at a local shoe store. You can also measure your feet using a ruler or measuring tape, and compare those measurements to the sizing information provided by the manufacturer to determine whether or not they will fit properly. Additionally, many online retailers offer free shipping and returns, so you can always order a few different sizes to try on at home before making a final decision.
The frequency with which you need to replace your shoes will depend on how often you wear them and the type of shoes they are. For example, if you wear your shoes every day to work, they may need to be replaced more often than if you only wear them casually on the weekends. Additionally, leather and other high-quality materials are typically more durable and will last longer than cheaper materials like synthetic fabrics or plastics. Ultimately, the best way to determine when it’s time to replace your shoes is to pay attention to how well they are holding up overall, and make a decision based on that.
There are many different ways that you can protect your shoes, including cleaning them regularly, investing in high-quality shoe care products like shoe trees and polish, and storing them in a cool, dry place when they’re not being worn. Additionally, it’s also important to avoid wearing the same pair of shoes too often, as this can cause them to wear down more quickly.
Some of the most popular shoe brands include Nike, Adidas, Puma, Converse, and Vans. These brands are all well-known for their high-quality products and trendy designs. Additionally, they offer a wide range of shoe styles, including sneakers, running shoes, dress shoes, and more. Whether you’re looking for something trendy or classic, there is sure to be a pair of shoes from one of these brands that’s right for you.​

Final Thoughts

These top 12 shoe stores offer not only a wide variety of shoes but also excellent customer service and a personalized shopping experience. All of these stores have knowledgeable staff who can help you find the perfect fit and style to suit your needs!

For all your other fashion needs, be sure to check out:

The Best Places To Buy Wedding Guest Dresses in Toronto
The Best Indigenous Fashion Designers in Toronto
The Best Bridesmaid Dresses in Toronto
The Best Thrift Stores in Toronto

Veronika Zotova

Veronika Zotova

Veronika Zotova is marketing manager at Local View Tech. She was born and raised in Kyiv, Ukraine. Learn More About Veronika Zotova

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